1. Q: Are you manufacturer or trade company?
A: We are manufacturer and specialized in this field.
2. Q: Can you provide samples? Are the samples free?
A: Yes, we can provide free samples if the quantity is not too much, but the delivery fee must be paid before delivery.
3. Q: Can you make customized products and customized packing?
A: Yes. We have made many customized products for our customers before. For customized packing, please send us the details and dimensions, and we will calculate the packing fee.
4. Q: What kind of payment do you accept? Can I pay in RMB?
A: We accept T/T and PayPal (100% before delivery). You can also pay in RMB.
5. Q: How to ship my order?
A: For small packages, we send them by Express (DHL, FedEx, UPS, TNT, EMS) with Door to Door service. For large packages, we send them by Air or by Sea.
6. Q: Do you provide after-sales support?
A: Yes, we provide professional support and services to ensure the best performance of our products.
SN Electrical
