Q: Do you support customization (OEM/ODM)?
A: Yes, we fully support customization. We can customize logo, size, voltage, color, materials, technical parameters, and packaging based on your project requirements.
Q: What products do you mainly supply?
A: We specialize in power equipment and industry solutions, including but not limited to: Transformers (oil-immersed & dry-type), High/low voltage switchgear, Distribution boxes, Box-type substations, Charging piles, Generators, and other electrical equipment for engineering use. If you have special requirements, we can help you source and integrate suppliers.
Q: What certificates do your products comply with?
A: Our products meet IEC / CE / ISO / CCC / ANSI standards. Specific certificates depend on the product type and market requirements.
Q: Can I get a sample for testing?
A: Yes, samples are available for most products. Sample cost + shipping will be charged, and some fees may be refunded in bulk orders.
Q: What is your MOQ?
A: Our MOQ is flexible: 1 unit for standard transformer orders. For customized products, MOQ depends on the customization level. Please inquire for details—we support small orders and trial orders.
Q: Can you provide installation guidance?
A: Yes, we offer online technical support, video instructions, installation drawings, and on-site service (depending on project & location).
SN Electrical
